At Cinemagic Events, we prioritize your satisfaction and understand that circumstances may require changes to your plans. Our Refund and Cancellation Policy is structured to provide clarity and support to our clients:
- Cancellation Window: Clients may cancel their event booking within 5 days of the reservation date. We recommend contacting us as soon as you know about the cancellation to facilitate the process.
- Cancellation Fees: A cancellation fee of 30% of the total booking cost will be applied. This fee helps cover administrative costs incurred during the reservation process.
- Refund Process: Upon confirmation of cancellation, any remaining balance will be processed for a refund within 7 business days. Refunds will be issued using the original payment method.
- Communication: To initiate a cancellation, please contact us directly at cinemagic.com@gmail.com or reach out via WhatsApp at +91 9601376407. Our team is available to assist you with any inquiries or concerns regarding your booking.
We appreciate your understanding of our policy and remain committed to providing excellent service. Thank you for choosing Cinemagic Events for your special occasion!